May 23, 2012
While businesses would never willingly create a bad first impression with customers or visitors, did you know that great first impressions are rarely about service? Many customers rank employee friendliness and overall cleanliness as top reasons they choose initial positive vibes. So that means that regardless of what happens after the first minute when someone [...]
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May 9, 2012
Everyone knows the importance of creating a positive first impression. So why is it that business owners sometimes overlook the very first thing that customers see when entering your establishment? Just as a well-kept front external area and window displays help draw in customers, so does a nice mat that serves as a quality “welcome” [...]
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